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	Clay Madisen
	Phone:	(619) 370 - 4015
	e-mail:	clay@leadingham.com

Survey Manager:
admin@claymadisen.com

Website Satisfaction Survey

This survey is about Clay Madisen's website, www.ClayMadisen.com.
I know your time is precious, so the survey has been designed to take only a few minutes.

Please email the site administrator if you experience a problem with a specific page, if you want to report a broken link or if you spot any errors such as spelling mistakes, poor grammar or outdated information on the website.

1. How would you rate the site visual appeal, on the following scale?

Please choose:

1 - I just love the site design!

2 - I like the site design

3 - I find the design somewhat appealing

4 - I am indifferent to the site design

5 - I dislike the site design

2. Do you think the site is well presented?

Please choose:

1 - Yes

2 - The presentation is average

3 - No

3. Did you find the site easy to navigate?

Please choose:

1 - Yes, the navigation on the site is easy

2 - The navigation on the site is somewhat confusing

3 - I experienced difficulties navigating on the site

4. What information or service were you looking for today when visiting my website?

Type your text here:

5. Did you find what you were looking for?

Please choose:

Yes

Partly

6. If you did not find everything you were looking for, please explain below what difficulties you encountered:

Type your text here:

7. Please rate the usefulness of the tools (search, calculators,...) featured on the site, according to the following scale:

Please choose:

1 - The tools are very useful

2 - The tools are somewhat useful

3 - The tools are not useful

4 - I have not seen or used any tools

8. Did you find the information and content easy to understand?

Please choose:

1 - The information and content are easy to understand

2 - The information and content are not that easy to understand

3 - The information and content are difficult to understand

9. Do you think this site uses plain English?

Please choose:

1 - Yes

2 - The language could be improved

3 - No

10. Would you recommend this website to someone else?

Please choose:

Yes

11. Do you have any further comments on this website? For example, is there anything you would like added to the site? Or anything you want to be able to do on the site?

Type your text here:

12. If you are interested in helping us improve this website by participating in future surveys, please enter your email address below. I will only use your email address for this purpose, and will not share it with anyone else.

Type your text here: